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ERP & business management glossary

The terms of business management and Tunisian taxation, explained simply. Short, self-contained definitions to understand your ERP and local regulations without unnecessary jargon.

Management & ERP

The fundamentals of integrated management

ERP (integrated management software)

An ERP (Enterprise Resource Planning) is a single application that brings together the management of sales, purchasing, inventory, finance, human resources and customer relations. All data flows automatically between the modules, which eliminates re-entry and gives a real-time view of the business.

Discover the Swifto ERP for SMEs

CRM (customer relationship management)

A CRM (Customer Relationship Management) centralizes contacts, sales opportunities, visits, calls and follow-ups. It helps teams track each prospect from first contact to sale and measure sales performance.

See the CRM module

Dashboard & KPI

A dashboard is a summary view that gathers the key indicators of the business. A KPI (Key Performance Indicator) is a quantified measure tracked to steer performance: revenue, margin, cash flow or the quote conversion rate.

See the dashboards

Multi-company management

Multi-company management makes it possible to run several legal entities from the same software, each with its own isolated data, while offering consolidation and access rights configurable by profile and by company.

Learn more
Tunisian taxation

Taxes, duties and payroll in Tunisia

The key concepts that Swifto handles natively on your invoices and payslips.

VAT (Value Added Tax)

VAT is an indirect tax added to the price of goods and services and collected by the company on behalf of the State. In Tunisia, it applies at several rates depending on the nature of the product. On an invoice, it is calculated on the pre-tax amount to obtain the tax-inclusive amount.

Compliant invoicing with Swifto

Fiscal stamp

The fiscal stamp is a fixed-amount stamp duty added to the invoice in Tunisia, independently of VAT. It applies in particular to invoices intended for customers and is a mandatory legal mention on the document.

See the Sales module

Withholding tax

Withholding tax is an amount deducted by the customer (or the State) from a sum to be paid and remitted directly to the tax authorities. It reduces the net amount actually received by the supplier, who in return receives a withholding certificate proving the tax already paid.

Handled natively by Swifto

Electronic invoice / El Fatoora (TTN)

An electronic invoice is an invoice issued, transmitted and stored in digital form, with legal value equivalent to paper. In Tunisia, the national El Fatoora system, operated by Tunisie TradeNet (TTN), governs the digitization of invoices and their secure transmission to the authorities.

All about electronic invoicing

CNSS (Caisse Nationale de Sécurité Sociale)

CNSS is the social security body for private-sector employees in Tunisia. On payroll, contributions are deducted from the employee and supplemented by an employer share, then declared and remitted to CNSS.

Compliant payroll with Swifto

IRPP (personal income tax)

IRPP is the tax levied on the income of individuals, including salaries. On a Tunisian payslip, it is calculated in brackets on the taxable salary, after deductions (in particular for family situation and dependent children), then withheld at source by the employer.

See the HR & Payroll module

CSS (social solidarity contribution)

CSS is a Tunisian contribution calculated on taxable income, in addition to IRPP. On payroll, it is deducted from the employee's salary and declared with the other tax and social deductions.

Calculated automatically by Swifto
Inventory & production

From the warehouse to the workshop

Inventory valuation using weighted average cost

The weighted average cost (CUMP) is an inventory valuation method that recalculates, on each receipt, an average cost taking into account the quantities and prices already present and the new receipt. It is used to know the value of the stock and the cost of goods issued consistently over time.

See the Inventory module

Stock count

A stock count is the physical counting of the items actually present in stock, compared with the quantities recorded in the system. The discrepancies found generate correction movements so that the theoretical stock reflects the reality on the ground.

Manage your stock counts

Expiry date

The expiry date is the date beyond which a perishable product must no longer be sold or consumed. In inventory management, tracking the expiry date by batch allows products to be sold in order of expiry and to be alerted before expiration, in order to limit losses.

Batch & expiry date tracking

Batch & batch traceability

A batch is a set of items produced or received together, identified by a number. Batch traceability makes it possible to follow this number throughout the chain, from receipt to sale, in order to trace the origin of a product and, if necessary, carry out a targeted recall.

Traceability in Swifto

Multi-warehouse management

Multi-warehouse (or multi-store) management makes it possible to track the quantities of the same item across several distinct storage locations — warehouses, points of sale, on-board stock — and to carry out traceable transfers from one to another.

Multi-warehouse stock

Computer-aided production management & manufacturing order

Computer-aided production management (GPAO) drives manufacturing in an industrial company. The manufacturing order is the document that triggers a production run: it consumes raw materials and components from stock and brings in the valued finished products, ensuring traceability between what is consumed and what is produced.

See the Production module
Finance

Cash flow, banking and currencies

Bank reconciliation

Bank reconciliation consists of comparing the transactions recorded in the company's accounting with those appearing on the bank statement, in order to justify each discrepancy and ensure that the account balance is accurate.

See the Finance module

Multi-currency management

Multi-currency management makes it possible to draw up commercial documents and record transactions in several currencies, applying an exchange rate for conversion. It is essential for companies that buy or sell abroad.

Multi-currency in Swifto
Mobility & sales

Register and field

Point of sale (POS)

A point of sale, or POS (Point Of Sale), is the register where direct customer payment takes place. Cash register software manages register sessions, multi-method payments and receipt printing, while updating stock and cash flow in real time.

See cash register management

Mobile selling

Mobile selling (or direct route selling) consists of selling from a vehicle loaded with goods, during rounds at customers' premises. The seller manages their on-board stock, issues issue and return notes and collects payment on the spot, ideally via a mobile app that syncs with headquarters.

Discover mobile selling

A question about your management? See Swifto in action

Request a free demonstration and discover how Swifto concretely applies these concepts to your business.