Business logs
Beyond activity and logins, Swifto offers logs specialized by domain: price & quantity changes on orders, invoice control, movement of field users and a sales log. All read-only, for internal control and audit.
Overview
The business logs are traceability registers targeted at a sensitive area of management. Where the Modification log traces all operations generically, the business logs record specific information: the initial value and the new value of a price, the number of invoices per customer, the status of a mobile terminal… Like all logs, they are generated automatically and are only used for viewing.
Business goal
- Control the discounts & prices granted
- Check billing consistency
- Track the field terminals
- Detect an anomaly or fraud
Target audience
- Accounting — price & invoice control
- Sales management — discount tracking
- Administrators — global oversight
Conditional logs
These logs are only shown if the corresponding option is enabled for your company and if your profile allows reading it. See also the Connection log and the Modification log.
Access and navigation
Left-hand side menu: Logs. The submenu lists the available registers; the business logs only appear if they are enabled for your company.
A missing log?
If a business log (prices, invoice control, movements…) does not appear, it is not enabled for your company or your profile does not allow reading it.
Order prices & quantities
The Order log traces every price or quantity change made while entering an order — with the initial value and the new value. It is the reference tool for controlling the discounts granted by salespeople.
| User⇅ | Customer⇅ | Article⇅ | Date⇅ | Order | Nature | Initial | New |
|---|---|---|---|---|---|---|---|
| Mouadh BEN AZIZA | ECAR | SMART MODULE | 04/06/2026 | CMD 1182 | Price | 650.000 | 590.000 |
| Salma TRABELSI | EL MAZRAA | SUPERVISOR PACK | 03/06/2026 | CMD 1179 | Quantity | 10.000 | 14.000 |
| Ayatollah ORABI | BUFFET CONCEPT | PRO LICENSE | 03/06/2026 | CMD 1175 | Price | 1,200.000 | 1,080.000 |
Table columns
| Column | Description |
|---|---|
| User | Author of the change (salesperson, data-entry operator). |
| Customer | Customer of the order concerned. |
| Item | Item whose price or quantity changed. |
| Date | Date of the change. |
| Order | Reference of the affected order. |
| Type | Type of change: Price or Quantity. |
| Original | Value before the change. |
| New | Value after the change (in TND for prices). |
Compare Original and New to gauge the scale of the discounts: a price dropping from 1,200.000 to 1,080.000 TND = −10 %. Filter by User to spot a salesperson granting abnormal reductions.
Invoice control
The Invoice control log summarizes, by customer / salesperson / company / sector, the number of invoices issued on a given date — to quickly check billing consistency and detect a duplicate or an omission.
| Customer | Vendor | Company | Domain | Date of invoice | Number of invoices |
|---|---|---|---|---|---|
| SOCIÉTÉ FONDS CLAIR | Mouadh BEN AZIZA | SYMATIQUE | IT | 31/05/2026 | 7 |
| BUFFET CONCEPT | Ayatollah ORABI | SYMATIQUE | Catering | 31/05/2026 | 3 |
| EL MAZRAA | Salma TRABELSI | SYMATIQUE | Distribution | 31/05/2026 | 12 |
Table columns
| Column | Description |
|---|---|
| Customer | Invoiced customer. |
| Salesperson | Sales rep linked to the invoices. |
| Company | Issuing entity (multi-site). |
| Sector | Business sector concerned. |
| Invoice date | Billing date analyzed. |
| Invoice count | Number of invoices for this grouping on this date. |
An abnormally high Invoice count for the same customer on the same date warrants checking: risk of double invoicing or duplicate entry, to cross-check with the Invoicing module.
User movement
The User movement log tracks the status of the mobile terminals of field users (salespeople, field sellers): mobile number, email, network type, battery level and reading date. Useful for understanding why a synchronization failed in the field.
| User | Mobile phone | Network type | Battery level | Date | |
|---|---|---|---|---|---|
| Mouadh BEN AZIZA | +216 22 145 870 | m.benaziza@symatique.tn | 4G | 82 % | 04/06/2026 12:38 |
| Ayatollah ORABI | +216 98 332 014 | a.orabi@symatique.tn | Wi-Fi | 14 % | 04/06/2026 11:50 |
| Yassine HAMROUNI | +216 55 209 661 | y.hamrouni@symatique.tn | 4G | 37 % | 04/06/2026 10:22 |
Table columns
| Column | Description |
|---|---|
| User | First and last name of the field user. |
| Mobile | Phone number of the terminal. |
| Email address linked to the account. | |
| Network type | Network used at the time of the reading: Wi-Fi or mobile data (3G / 4G). |
| Battery level | Remaining charge of the terminal (%). |
| Date | Date and time of the reading. |
A low battery or an unstable network at the time of a reading often explains an incomplete data upload from the field — worth checking before concluding it is a bug.
Sales log
The Sales log summarizes sales by date, field seller and customer. It is one of the three logs always offered. It is used for the daily monitoring of sales activity and for reconciliation with the payments collected.
| Date⇅ | Street vendor⇅ | Customer⇅ | Amount |
|---|---|---|---|
| 04/06/2026 | Mouadh BEN AZIZA | ECAR | 2,340.000 TND |
| 04/06/2026 | Yassine HAMROUNI | EL MAZRAA | 1,185.500 TND |
| 03/06/2026 | Ayatollah ORABI | BUFFET CONCEPT | 760.000 TND |
Table columns
| Column | Description |
|---|---|
| Date | Date of the sale. |
| Field seller | Field seller / salesperson who made the sale. |
| Customer | Receiving customer. |
| Amount | Amount of the sale (in TND). |
Filter by Field seller and period to reconstruct a seller's route and reconcile their sales with the payments collected.
Other available logs
Depending on the subscribed modules and your company's configuration, other business logs may appear in the menu.
| Log | What it tracks |
|---|---|
| Public price log | Changes to customer sale prices. |
| Sales rep price log (PDA) | Price changes entered on the sales rep terminal. |
| Company account log | Operations on accounts (label, origin, type, amount). |
| Purchase stock movements | Stock inflows / outflows linked to purchases. |
| Payroll log | History of payroll operations. |
| Asset / vehicle / insurance logs | Tracking of the fleet, contracts and assignments. |
| Production cycle / MO status change | Manufacturing steps and approvals. |
| Rebate change log | Changes to rebates granted to customers. |
The exact list depends on the subscribed modules and your configuration. If a log does not appear in your menu, it is not enabled for your company.
Filters, search & export
All the business logs share the same way of working: a quick filter per column (table header) and an advanced search window by period and criteria specific to the log, plus PDF / Excel export.
Advanced search
PDF export
Printable document of the filtered log, in the chosen language (the "PDF French" menu).
Excel export
Rows exported to a spreadsheet for analysis (price gaps, cross-checks, pivot tables).
The export reflects the current filter. Narrow the period first: the display is faster and the exported file lighter.
Rules, roles & permissions
Immutability — the business logs are read-only: no line can be edited or deleted from the interface. This is the condition for their evidentiary value.
Automatic recording — every event (a price change, a terminal reading…) is logged by the system the moment it occurs; no manual action is required.
Segregation by company — you only see the data of your company; other accounts remain invisible.
Conditional activation — each business log depends on an option that can be enabled for the company. If it is inactive, neither the menu nor the data appears.
Permissions matrix
| Action | Operator | Accountant | Manager | Admin |
|---|---|---|---|---|
| Price / invoice control logs | — | ✅ | ✅ | ✅ |
| Sales log | — | ✅ | ✅ | ✅ |
| User movement | — | — | ✅ | ✅ |
| Export (PDF / Excel) | — | ✅ | ✅ | ✅ |
| Edit / delete a line | — | — | — | — |
Indicative matrix — the actual visibility of each log depends on the profile's privileges and the options enabled for your company.
Scenarios & FAQ
Investigate an unusual discount
An item is sold well below the list price. In the Order log, filter by Item: you see the Original → New value and the user. Then cross-reference with the Connection log to confirm who was logged in at that time.
Check billing consistency
At month-end, open the Invoice control filtered on the period. An aberrant Invoice count for a customer flags a duplicate to fix in the Invoicing module.
Can I correct an erroneous line?
No. A log cannot be modified: it reflects a real action. Correct the source data in its module — this will create a new trace.
A business log is missing from my menu?
It is not enabled for your company, or your profile does not have the right to read it. Contact your administrator.
Best practice — monthly discount review
Every month, export the Order log filtered on the period, compute the discount percentage per salesperson, and archive the file as an audit record.
Swifto ERP · Logs module · User Manual v1.0
Business logs — Logs · Modification log · Connection log · Home