Manual Issue notes
The issue note (BS) captures the truck loading: the list of items and quantities loaded by the van seller before their route. A colored dot (blue / orange / green) indicates the synchronization status with the Swifto Seller mobile app.
Overview
The issue note transfers goods from the depot to the truck stock of a van seller (Seller type) or a POS register (POS type). It is the document that "loads the truck": it decrements the depot stock and credits the seller's mobile stock, so they can then sell out in the field via Swifto Seller.
Business goal
- Load the seller's truck stock
- Transfer goods from depot to truck
- Track mobile synchronization
- Validate the loading (stock impact)
Target audience
- Warehouse / logistics — prepare the loading
- Sales supervisor — manages & validates
- Van seller — receives the stock on mobile
Position within the module
The issue note follows Visit planning and precedes the route. At the end of the route, unsold items come back via the Return note. Overview: Van Sales module.
Access and navigation
Left-hand side menu: Van Sales → Issue notes.
The screen is based on the bonSortie page (Seller type). The Settings submenu contains the issue note templates and the numbering prefixes.
List of issue notes
The page lists the loadings, with the sync dot at the start of the row, the type (Seller / Register), the recipient and the nature of the stock movement.
| ● | Number⇅ | Type⇅ | Seller / Register⇅ | Date⇅ | Nature | Action(s) | |
|---|---|---|---|---|---|---|---|
| BS: N°000312 | Seller | Mouadh BEN AZIZA | 18/05/2026 | Stock replenishment | |||
| BS: N°000311 | Seller | Ayatollah ORABI | 18/05/2026 | Stock correction | |||
| BS: N°000310 | Seller | Slim TRABELSI | 17/05/2026 | Stocktake |
Table columns
| Column | Description |
|---|---|
| ● Sync | Mobile synchronization dot: blue · orange · green (section 7). |
| Number | Reference of the issue note (e.g. BS: N°000312). |
| Type | Seller (truck stock of a van seller) or POS (point-of-sale outlet). |
| Seller / Register | Recipient of the loading. |
| Date | Date of the loading. |
| Nature | Stock replenishment · Stock correction · Stocktake. |
Actions depending on the dot
The available actions depend on the sync status: a blue note remains editable, a green note can be validated. See sections 5 and 7.
Action bar
New
Opens the loading form (section 6).
Search
Filters by seller, period, type and nature.
Delete
Removes a ticked note that hasn't been validated yet (blue).
Templates (Settings)
Reuse a standard loading to save time (section 8).
Row actions
Validate
Green dotAvailable when the note is synced (green). Confirms the loading and impacts stock.
Edit
Blue dotAs long as the note hasn't been sent (blue), items and quantities can be adjusted.
Generates the loading note as a PDF (handover note for the seller).
Details
Read-onlyOpens the note: item lines, quantities, recipient seller and sync status.
Create an issue note
Click New. Choose the recipient seller, the nature of the movement, then add the items and quantities to load. On save, the note goes out for synchronization to mobile.
| Article | Available stock | Loaded qty | Unit | ||
|---|---|---|---|---|---|
| 110204 - MINERAL WATER 1.5L (pack) | 320 | 80.000 | Pack | ||
| 110551 - ORANGE JUICE 1L (case) | 140 | 40.000 | Case | ||
| 120880 - PLAIN YOGURT (unit) | 900 | 200.000 | Unit |
Stock availability
Swifto checks the available stock of the source depot before loading: a quantity greater than what's available may block the save or trigger an alert.
Synchronization (blue / orange / green)
The colored dot reflects the progress of synchronization with Swifto Seller. As long as the dot isn't green, the seller doesn't yet see their loading.
| Dot | Status | Meaning |
|---|---|---|
| Blue | In preparation | The note is being entered on the back office, not yet sent. Still editable. |
| Orange | Pending | Sent to mobile, awaiting acknowledgment by the seller. |
| Green | Synced | Received / confirmed by the seller's app. The Validate action becomes available. |
flowchart LR B[Blue
In preparation]:::bl -->|send| O[Orange
Pending]:::or O -->|received on mobile| V[Green
Synced]:::ve V -->|Validate| S[(Truck stock
updated)]:::st classDef bl fill:#e9e6ff,stroke:#867bfe,color:#5b4dee; classDef or fill:#FEF3C7,stroke:#F59E0B,color:#92400E; classDef ve fill:#D1FAE5,stroke:#22C55E,color:#065F46; classDef st fill:#F5F3FF,stroke:#8B5CF6,color:#5B21B6;
Validate & loading templates
Validation
Once the note is green, the Validate action confirms the loading:
- The depot stock is decremented
- The seller's truck stock is credited
- The note becomes final
Issue note templates
In Settings, create standard loadings (recurring item list). One click then reloads a standard truck, day after day, without re-entering each line.
Time saver — combine loading templates with Planning: a territory + a truck template = a route ready in two clicks.
Lifecycle (workflow)
flowchart LR A([Main depot]):::s --> B[Issue note
Blue - entry]:::p B -->|send| O[Orange
pending mobile]:::p O --> V[Green
synced]:::ok V -->|Validate| S[(Seller's
truck stock)]:::st S --> T([Route /
field sales]):::ok T --> R([Return note
unsold items]):::p classDef p fill:#FFFBEB,stroke:#F59E0B,color:#92400E; classDef s fill:#F5F3FF,stroke:#8B5CF6,color:#5B21B6; classDef st fill:#FEF3C7,stroke:#D97706,color:#92400E; classDef ok fill:#D1FAE5,stroke:#10B981,color:#065F46;
Business rules
Stock travels with the seller — validating an issue note transfers goods from the depot to the seller's truck stock. Whatever is neither sold nor returned stays "on the route".
Mandatory synchronization — a note isn't usable by the seller until it's green. Blue = not yet sent; orange = on its way to the terminal.
Stock impact on validation — it is validation (not mere creation) that decrements the depot and credits the truck stock.
Editing locked after sending — an orange / green note is no longer freely editable; correct it via a new note of Stock correction nature.
Roles & permissions
| Action | Warehouse | Sales supervisor | Admin |
|---|---|---|---|
| View | ✅ | ✅ | ✅ |
| Create the issue note | ✅ | ✅ | ✅ |
| Validate the loading | ✅ | ✅ | ✅ |
| Manage the templates | — | ✅ | ✅ |
| Delete | — | — | ✅ |
Indicative matrix — depends on the profiles defined in your company.
FAQ & Tips
The seller doesn't see their loading?
The dot isn't green yet. As long as it's blue or orange, the note hasn't arrived on Swifto Seller. Retry the synchronization.
The depot stock hasn't moved?
The note is probably not validated: stock is only impacted on validation, not on creation.
Tip — express loading
Prepare issue note templates by territory: one click reloads the standard truck and the route starts earlier.