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User Manual Sales cycle Version 1.0 · Stable

Manual Meetings & Notes

Meetings and notes make up the sales traceability of a deal. Meetings track appointments (date, objective, members, minutes); notes form the journal of exchanges (description, author, date).

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Follow-up entities
6
Meeting fields
4
Note fields
1
Linked deal
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Overview

Around each deal, two entities track sales activity. Meetings record appointments (with objective, internal and external participants, minutes). Notes capture free-form observations as they happen (call, email, follow-up, decision). Together, they let any colleague pick up a deal without losing any information.

Meetings

Appointments scheduled / held around a deal.

  • Date & time, objective
  • Internal members & partners
  • Minutes (description)

Notes

Journal of exchanges & observations.

  • Free-form description
  • Author (automatic)
  • Entry date (timestamp)

Everything converges on the deal

Meetings and notes are always linked to a deal. The deal's detail record shows everything at a glance. See also the cycle quotes.

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Access and navigation

Left-hand side menu: DealsMeetings or Notes.

Swifto ERP — Deals menu
Global dashboard
Sales
Sales cycle
Dashboard by statuses
Sales cycles
Quotes
Meetings
Notes
Settings
Purchasing
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Meetings and notes each have their own list screen in the Deals submenu.

Meeting objectives are configured in Settings › Meeting objectives; they feed the "Objective" dropdown list when scheduling.

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List of meetings

Each meeting shows its date / time, the linked deal, the objective, the internal members present, the partners invited and the customer.

Deals › Meetings
Global dashboard
Sales cycle
Sales cycles
Quotes
Meetings
Notes
Settings
012 Mr Skander TRABELSI
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Sales cycle meetings
New Search
DateSales CycleObjectiveMembersPartnersCustomer
18/04/2026 14:30IT equipment fleetOffer presentationS. Trabelsi, Y. KamounSODISTRA — Mr. Ben AliFONDS CLAIR
11/04/2026 10:00Workshop ERP migrationRequirements gatheringS. Trabelsi---ECAR
03/04/2026 09:30License renewalPrice negotiationY. Kamoun---EL MAZRAA

Meeting columns

ColumnDescription
DateDate and time of the appointment (timestamp).
DealDeal (sales cycle) the meeting is linked to.
ObjectiveMeeting objective (configured in Meeting objectives).
MembersInternal staff present (team or selection of members).
PartnersPartner contacts invited to the meeting.
CustomerCustomer / prospect involved in the deal.
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Schedule a meeting

Click New. Choose the deal, the date / time, the objective, select the internal members and partner contacts, then save.

New meeting
Sales cycle meeting
IT equipment fleet
18/04/2026 14:30
Offer presentation
SOCIÉTÉ FONDS CLAIR
S. Trabelsi, Y. Kamoun
SODISTRA — Mr. Ben Ali
Presentation of the costing and the deployment schedule.

Fields captured

Appointment details

  • Deal it is linked to (mandatory)
  • Date & time of the meeting
  • Objective (configured list)
  • Customer / prospect involved

Participants & minutes

  • Internal members present
  • Partner contacts invited
  • Description = minutes (section 5)
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Minutes

The meeting's description serves as the minutes. Always fill it in: decisions made, outstanding points, next steps.

Clear minutes are the record that lets a colleague pick up the deal without losing any information. Supplement them with a note for the next steps.

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List of notes

Notes are free-form observations linked to a deal: each row shows the deal and the description. The author and the date are recorded automatically.

Deals › Notes
Sales cycle notes
New Search
Sales CycleDescriptionAuthorDate
IT equipment fleetThe customer is requesting a volume discount on the servers; follow up with a revised offer before 25/04.S. Trabelsi19/04/2026
Workshop ERP migrationPositive scoping meeting — decision-maker identified: the CFO.S. Trabelsi11/04/2026
License renewalA competitor is positioned on the deal; make the case for local support.Y. Kamoun04/04/2026
FieldDescription
DealSales cycle the note relates to.
DescriptionFree-form content of the note (observation, decision, follow-up to schedule…).
AuthorStaff member who entered the note (filled in automatically).
DateCreation date of the note (timestamp).
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Enter a note

Click New. Choose the deal, write the description, then save: the author and the date are added automatically.

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Deal journal

Meetings and notes, together with quotes, form the chronological journal of a deal. The deal's detail record groups them together to reconstruct the whole history of the opportunity.

flowchart TB
  AFF([Deal / opportunity]):::aff
  AFF --> R[Meetings
Appointments + minutes]:::r AFF --> N[Notes
observations]:::n AFF --> D[Sales cycle quotes]:::d R --> H[(Complete history
of the deal)]:::h N --> H D --> H classDef aff fill:#E0F2F4,stroke:#1A8EA5,color:#0E6B78; classDef r fill:#FEF3C7,stroke:#F59E0B,color:#92400E; classDef n fill:#F5F3FF,stroke:#8B5CF6,color:#5B21B6; classDef d fill:#f3f1ff,stroke:#7366fe,color:#1f1c3d; classDef h fill:#D1FAE5,stroke:#10B981,color:#065F46;
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Business rules

Mandatory linkage — a meeting and a note always belong to a deal; it is impossible to create one outside an opportunity.

Automatic author & date — on a note, the author (logged-in user) and the entry date are filled in by the system.

Configurable objectives — the list of meeting objectives is defined in the module's Settings; adapt it to your sales process.

Isolation by company — meetings and notes belong to the current company and are never visible from another company.

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Roles & permissions

ActionSales repTeam leadManagementAdmin
View meetings / notes
Schedule a meeting
Enter a note
Write the minutes
Delete
Configure objectives

Indicative matrix — depends on the profiles defined in your company.

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FAQ & Tips

Meeting or note?

A meeting tracks an appointment (date, participants, minutes). A note is a free-form observation entered at any time (call, email, follow-up) — lighter and quicker.

The meeting objective doesn't appear in the list?

Add it first in Settings › Meeting objectives, then it will be offered when scheduling.

How do I keep a deal "alive"?

Enter a note after every exchange and a meeting for every appointment. The deal record then traces the whole timeline.

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Swifto ERP · Sales cycle · User Manual v1.0

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