Manual Customer purchase orders
The customer purchase order formalizes a customer's purchase commitment. A pivot between the quote and the delivery, it drives the remaining to deliver / invoice and automatically feeds delivery notes and invoices.
Overview
The Customer purchase order records a firm order. It can be entered directly or generated from an approved quote (Source column). As long as the order is not fully delivered and invoiced, its remaining balance stays positive and it remains In progress.
Business goal
- Formalize the customer's purchase commitment
- Drive the remaining to deliver and invoice
- Generate partial deliveries and invoices
- Trace the source (quote) of each order
Target audience
- Sales reps / order admin — enter the orders
- Sales managers — track the open orders
- Logistics — trigger the deliveries
Position in the sales cycle
The purchase order sits between the quote and the delivery note. See the upstream manual Quotes & Proforma Invoices.
Access and navigation
From Swifto's left-hand side menu, expand Sales then click Purchase orders.
Shortcut
The side menu is accessible from any page of the ERP — no need to go back to the dashboard.
List of purchase orders
The page displays in-progress orders (remaining > 0). At the top, 4 summary cards (Total, In progress, Cancelled, Net remaining), a filter by month, then the detailed list.
| Number⇅ | Date⇅ | Salesperson⇅ | Customer⇅ | Source | Σ Net⇅ | Net remaining⇅ | Status⇅ | Action(s) | |
|---|---|---|---|---|---|---|---|---|---|
| BC: N°000218 | 30/04/2026 | Mouadh BEN AZIZA | SOCIÉTÉ FONDS CLAIR | Quote 372 | 15,400.000TND | 9,200.000TND | In progress | ||
| BC: N°000217 | 27/04/2026 | Ayatollah ORABI | ECAR | Direct | 33,612.000TND | 33,612.000TND | In progress | ||
| BC: N°000211 | 16/03/2026 | Mouadh BEN AZIZA | SOCIÉTÉ BUFFET CONCEPT | Direct | 8,200.000TND | 0.000TND | Closed |
Table columns
| Column | Description |
|---|---|
| Number | Unique reference (configurable prefix, e.g. BC: N°000218). |
| Date | Order date (default: today's date). |
| Salesperson | Sales rep responsible for the order. |
| Customer | Customer committed on the order. |
| Source | Direct or the source quote number. |
| Σ Net | Order total excluding tax (customer's currency). |
| Net remaining | Remaining to deliver/invoice (in red), decreases with each delivery note/invoice. |
| Status | Draft · In progress · Closed · Cancelled (section 8). |
Default filtering
Only orders with remaining > 0 are visible. Closed / Cancelled orders can be found via Search (period + status).
Action bar
The toolbar at the top right of the list brings together export, creation, deletion and search.
Global PDF / Excel
Exports the displayed list (according to the format chosen in the "French PDF" menu).
New
Opens the creation form (section 6).
Delete
Deletes a ticked order that has never been delivered or invoiced.
Search
Filters by period and status (including Closed / Cancelled).
Row actions
Details
View / trackingOpens the order: lines, ordered/delivered/remaining quantities, amounts and the history of deliveries and invoices.
Cancel
Reason popupCancels the order after entering a reason. Unavailable if deliveries/invoices already exist.
Generates the purchase order as a PDF, ready to send to the customer.
Create a purchase order
Click New. Fill in the header (customer, currency) then the item lines; totals are calculated live. Save with the green button.
| Article | Unit price | Discount % | UP after discount | VAT | Qty | Σ Net | Σ VAT | Σ Gross | ||
|---|---|---|---|---|---|---|---|---|---|---|
| 467802 - SMART SUPERVISOR MODULE | 650.000 | 0,000 % | 650.000 | 19,000 % | 10.000 | 6,500.000 | 1,235.000 | 7,735.000 |
Tip — starting from a quote
Approve the quote on the Quotes & Proforma side: Swifto offers to convert it directly into a purchase order, with lines and terms carried over identically.
Details & remaining to deliver
The record distinguishes, line by line, what is ordered, delivered and remaining.
| Item | Ordered qty | Delivered qty | Remaining | Unit price (net) | Net total |
|---|---|---|---|---|---|
| 15" Pro laptop | 10 | 6 | 4 | 1,200.000 | 12,000.000 |
| USB-C docking station | 10 | 10 | 0 | 340.000 | 3,400.000 |
Automatic closing
When the remaining quantity on all lines reaches 0, the order moves to Closed and leaves the active list.
Purchase order statuses
| Status | Meaning | Visible by default |
|---|---|---|
| Draft | Order being entered. | Yes |
| In progress | Validated, partially or not delivered (remaining > 0). | Yes |
| Closed | Fully delivered and invoiced (remaining = 0). | No (search) |
| Cancelled | Cancelled with a reason; no longer feeds any delivery. | No (search) |
Lifecycle (workflow)
The purchase order consumes a quote upstream and feeds deliveries and invoices downstream.
flowchart LR A([Approved quote]):::s --> B[Purchase order
In progress]:::p B --> C[Delivery note
partial or full]:::p C --> D[Sales invoice]:::p D --> E([Payment received]):::s B -.->|remaining = 0| F([Closed]):::ok B -.->|reason| G([Cancelled]):::ko classDef p fill:#f3f1ff,stroke:#7366fe,color:#1f1c3d; classDef s fill:#F5F3FF,stroke:#8B5CF6,color:#5B21B6; classDef ok fill:#D1FAE5,stroke:#10B981,color:#065F46; classDef ko fill:#FEE2E2,stroke:#EF4444,color:#991B1B;
Business rules
Automatic remaining balance — the remaining to deliver/invoice is recalculated with every linked delivery note or invoice; never by hand.
Conditional cancellation — an order already delivered/invoiced can no longer be cancelled or deleted; handle the residual amount with a credit note.
Fixed currency — currency and pricing terms are set at creation (carried over from the customer).
Source traceability — the Source column keeps the link to the originating quote (for analyzing conversion rates).
Roles & permissions
Rights managed by profile in Administration › Users & rights. Typical example:
| Action | Sales rep | Sales mgr. | Logistics | Admin |
|---|---|---|---|---|
| View | ✅ | ✅ | ✅ | ✅ |
| Create | ✅ | ✅ | — | ✅ |
| Edit | ✅ (in progress) | ✅ | — | ✅ |
| Cancel | — | ✅ | — | ✅ |
| Delete | — | — | — | ✅ |
| Trigger delivery | — | ✅ | ✅ | ✅ |
Indicative matrix — depends on the profiles defined in your company.
Usage scenarios
Two-part delivery
Alpha orders 10 computers; stock = 6 → 1st delivery note for 6, remaining 4, order In progress. Restocking → 2nd delivery note for 4 → Closed.
From quote to invoice
Approved quote → converted into a PO (Source = quote) → delivered → invoiced. Traceability from the quote through to payment collection.
FAQ & Tips
Has my order disappeared from the list?
It's probably Closed (remaining = 0) or Cancelled — hidden by default. Use Search.
Editing an order that's already been delivered?
Not on delivered lines. Adjust via a new delivery or settle it with a credit note.
Tip — tracking open orders
The cumulative Net remaining gives you your order backlog to deliver: prioritize restocking.